Providing support services to online students is a challenge. In this course you will gather ideas and discuss ways of providing electronically delivered services to online and on ground students. Participants will learn the scope of online services, review best practices, and discuss ways of implementing these services.

Providing support services to online students is a challenge. In this course you will gather ideas and discuss ways of providing electronically delivered services to online and on ground students. Participants will learn the scope of online services, review best practices, and discuss ways of implementing these services.